FAQ // Quick answers
Dubai home maintenance, explained.
Everything you might want to know before you book — from same-day availability and pricing to annual maintenance contracts and emergencies. Still stuck? Just call or WhatsApp.
Dubai Service Crew is a multi-trade home maintenance company in Dubai, UAE. We offer AC services and repair, plumbing, electrical work, painting and decorating, handyman and general maintenance, appliance repair, pest control, cleaning, and annual maintenance contracts (AMC) — for apartments, flats, villas and offices.
For urgent repairs — an AC that's stopped cooling, a water leak, a sparking socket — we aim for same-day dispatch across Dubai, seven days a week. When you call or WhatsApp, we'll give you the earliest available slot for your community.
Yes. The crew services apartments, flats, villas, townhouses and offices right across Dubai. The trades are exactly the same; we simply scale the team and equipment to the property.
We cover Dubai-wide, including Dubai Marina, JBR, Downtown Dubai, Business Bay, Palm Jumeirah, JLT, Dubai Hills Estate, Arabian Ranches, Mudon, Damac Hills, Bluewaters Island, DIFC, Al Barsha, Discovery Gardens, The Springs, The Meadows, Jumeirah and many more. Not sure? Send your community name on WhatsApp and we'll confirm.
You get an upfront quote before any work begins, agreed in advance. There are no surprise charges on the invoice — what you approve is what you pay. If a job turns out not to be worth doing, we'll tell you.
We do. AMC plans cover scheduled AC servicing, priority response and discounted rates across every trade we offer. They're ideal for apartments, villas and landlord portfolios that want year-round cover without booking each job from scratch.
Yes. Our technicians arrive uniformed and identified, on time, and work to clear standards for workmanship, tidiness and respectful conduct in your home. You always know who's coming, and you have one point of contact for the whole job.
Yes — and it's one of the main reasons customers choose us. Because we're genuinely multi-trade, a single visit can clear a whole list of jobs across different trades. That's usually faster and cheaper than booking separate contractors for each one.
For a water leak, first shut off the relevant water supply if you can do so safely, then call or WhatsApp us immediately so we can dispatch a plumber. For electrical issues such as sparking, tripping or a burning smell, treat it as urgent, avoid the affected fitting, and call us right away.
Absolutely. We support landlords and property managers with planned maintenance, annual maintenance contracts and a single point of contact across multiple units — making it much easier to look after a portfolio of properties.
The crew is on call seven days a week, from 7:00 AM to 10:00 PM (UAE). For the fastest response, WhatsApp or call — we're on the line throughout those hours.
The fastest way is WhatsApp or a call to 050 168 5444 (international +971 50 168 5444). You can also send a booking request through our contact page, and we'll come straight back to you with a time slot — usually the same day.
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Tap WhatsApp for an instant reply, or call the crew — we're happy to talk through exactly what you need.